We offer a full refund if the services have not yet been provided or if there are significant issues that prevent us from providing the services. To apply for a refund a customer is required to submit a request in writing within 7 days of payment being processed.
Once the services have been provided, refunds will be considered on a case-by-case basis. Any work already completed will be billed accordingly.
Cancellation Policy:
Clients can cancel services at any time, but they may be billed for the work completed up to the point of cancellation.
Revision Policy:
We offer a certain number of revisions based on the package purchased. Additional revisions may be subject to extra charges.
Delivery Policy:
We aim to deliver services within the agreed-upon timeframe. Delays may occur due to unforeseen circumstances, but we will communicate any delays and work to provide the services as soon as possible.
Customer Satisfaction:
Our goal is to ensure customer satisfaction. If you are not satisfied with the services provided, please contact us, and we will work to address your concerns.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at info@sparktechssolutions.com or call us at +1 (518) 334-2857.
Please note that this policy is subject to change without prior notice.